Attachments tab

  • 1. Easy to install modular architecture 1. Easy to install modular architecture
  • 2. Install and uninstall with 1 click 2. Install and uninstall with 1 click
  • 3. Set permissions for deleting attachments. 3. Set permissions for deleting attachments.
  • 4. Attachments tab in action. 4. Attachments tab in action.
  • 5. Delete attachments directly from the tab. 5. Delete attachments directly from the tab.

Description

Ever tried to find an attachment on a long ticket? We know this can take a lot of time when you have dozens of posts and replies split into several pages, we created this modification to help you find those attachments with less effort and time.

The attachments tab provides a single place to find, download and delete all the attachments sent by the clients or staff users, it works as a standalone module reducing the footprint and dependency on Kayako upgrades. It is a completely free modification and we expect to see your contributions and improvements.

Find out what people are saying about the Attachments tab at the Kayako forums: http://forums.kayako.com/threads/attachments-tab-module-by-dewak-sa.27695/

Please check the installation instructions at: http://www.dewak.com/support/index.php?/Knowledgebase/Article/View/67

IMPORTANT NOTES:

  • Only available for the download/self-hosted version of Kayako Resolve/Fusion
  • Compatible with version 4.52.XXXX or newer
  • 1. Easy to install modular architecture 1. Easy to install modular architecture
  • 2. Install and uninstall with 1 click 2. Install and uninstall with 1 click
  • 3. Set permissions for deleting attachments. 3. Set permissions for deleting attachments.
  • 4. Attachments tab in action. 4. Attachments tab in action.
  • 5. Delete attachments directly from the tab. 5. Delete attachments directly from the tab.

Features

Mass Download, Mass Delete and Preview

Download and delete all the attachments of a ticket with the new mass action feature. All the files will be downloaded as a Zip file. Also you can fast preview the images and PDF files.


  • 1. Easy to install modular architecture 1. Easy to install modular architecture
  • 2. Install and uninstall with 1 click 2. Install and uninstall with 1 click
  • 3. Set permissions for deleting attachments. 3. Set permissions for deleting attachments.
  • 4. Attachments tab in action. 4. Attachments tab in action.
  • 5. Delete attachments directly from the tab. 5. Delete attachments directly from the tab.

Free download

Please fill this form to download the product.

Enter the domain where the app will be installed, the www prefix and folders are not necessary.
Sample domains:
www.dewak.com => dewak.com
support.dewak.com => support.dewak.com
www.dewak.com/support => dewak.com



  • 1. Easy to install modular architecture 1. Easy to install modular architecture
  • 2. Install and uninstall with 1 click 2. Install and uninstall with 1 click
  • 3. Set permissions for deleting attachments. 3. Set permissions for deleting attachments.
  • 4. Attachments tab in action. 4. Attachments tab in action.
  • 5. Delete attachments directly from the tab. 5. Delete attachments directly from the tab.

Demo

You can find a live demo of Attachments tab at the following URL:

Staff CP (Main Features)
http://www.dewak.com/apps/products/demo/staff
User: admin
Password: abc123

Admin CP (Module Permissions)
http://www.dewak.com/apps/products/demo/admin
User: admin
Password: abc123

Authorized Partners

Contact Us

info@dewak.com

International

Toll Free: +1 (866)  384-1896
6910 NW 50 Street, Suite 12429
Miami, FL 33166
USA

Latin America

Phone: +57 (4)  3334327 (Direct)
Cra 48 No. 25AA Sur 70, Oficina 401
Envigado, Antioquia 055422
Colombia