This module allows Kayako Resolve & Fusion end users to login automatically by clicking on a direct link sent on Kayako email messages (autoresponder, staff reply, forward and autoclose emailsNEW). This link will redirect the end users to the ticket and will create a session automatically, for security purposes the email address, password and ticket id is encrypted.
Our license allows you to install this product in 1 domain, if you need more domains please create an additional order for each one.
Find out what people are saying about DirectLogin at the Kayako forums: http://forums.kayako.com/threads/directlogin-module-for-v4.25835/
- Requires ionCube Loaderversion 3.3.18+.
- DirectLogin DOESN'T WORK when LoginShare is enabled, please make sure you are not using this feature.
- Compatible with Kayako 4.40 and newer.
Support and Renewals
When you purchase any of our products you automatically obtain 1 year of free support and access to the latest versions of our products. After that period you can renew support for another 1 year for USD 99.99.
Support renewals apply to all our products, across multiple domains and if you own more than 1 product you only have to purchase 1 renewal.
New easy to install module
Now this module can be easily installed and disabled from the Admin CP.
Automatic Login Link
When your customers send a ticket, an auto-responder email message (if enabled) will be sent to them. This email message will include the DirectLogin link at the bottom. After clicking on the DirectLogin link they will be automatically redirected and logged into the client interface of Kayako, they will land exactly on the ticket they just submitted. The DirectLogin link is also sent on staff replies, forwarded messages and autoclose emails.
All your customer information is encrypted in the DirectLogin link.
You can find a live demo of DirectLogin at the following URL: