Kayako plugin for JIRA®

  • 1. Create JIRA® issues straight from Kayako 1. Create JIRA® issues straight from Kayako
  • 2. Sync JIRA® issues and Kayako tickets 2. Sync JIRA® issues and Kayako tickets

Description

This plugin allows you to integrate and sync JIRA® issues with Kayako tickets. You can create a JIRA® issue directly from Kayako and sync comments and replies automatically. On the ticket view page you will find a new tab called "Kayako-JIRA-Plugin" that allows you to convert the Kayako ticket into a JIRA issue.

Our license allows you to install this product in 1 domain, if you need more domains please create an additional order for each one.

Find out what people are saying about the JIRA® plugin at the Kayako forums:http://forums.kayako.com/threads/jira-kayako-module-for-v4-by-dewak.27107

IMPORTANT NOTES:

  • Requires ionCube Loaderversion 3.3.18+ and PHP SOAP extension enabled.
  • Only available for the download/self-hosted version of Kayako Resolve/Fusion.
  • JIRA® is a registered trademark of Atlassian.
  • Compatible with Kayako 4.50 or newer, and JIRA® 4, 5 and 6.
  • 1. Create JIRA® issues straight from Kayako 1. Create JIRA® issues straight from Kayako
  • 2. Sync JIRA® issues and Kayako tickets 2. Sync JIRA® issues and Kayako tickets

Support and Renewals

Please contact our support for renewal options.
  • 1. Create JIRA® issues straight from Kayako 1. Create JIRA® issues straight from Kayako
  • 2. Sync JIRA® issues and Kayako tickets 2. Sync JIRA® issues and Kayako tickets

Features

Create JIRA® issues straight from Kayako

With this plugin you can push a Kayako ticket into JIRA® with one click, you can even select the project and priority for the newly created JIRA® issue.


Sync JIRA® issues and Kayako tickets

Comments on JIRA® issues are replicated as Kayako private posts and Kayako replies are replicated as JIRA® comments. Syncing automatically stops when the JIRA® issue is closed.


  • 1. Create JIRA® issues straight from Kayako 1. Create JIRA® issues straight from Kayako
  • 2. Sync JIRA® issues and Kayako tickets 2. Sync JIRA® issues and Kayako tickets

Demo

You can find a live demo of the Kayako plugin for JIRA® at the following URL:

JIRA® URL
http://dev.dewak.com:8089/secure/Dashboard.jspa
User: kayako
Password: kayako

Kayako URL
http://dev.dewak.com/clients/kayako_jira/staff
User: admin
Password: abc123

  • 1. Create JIRA® issues straight from Kayako 1. Create JIRA® issues straight from Kayako
  • 2. Sync JIRA® issues and Kayako tickets 2. Sync JIRA® issues and Kayako tickets

Get your trial

Please fill this form to download your trial and generate your license key.

Enter the domain where the app will be installed, the www prefix and folders are not necessary.
Sample domains:
www.dewak.com => dewak.com
support.dewak.com => support.dewak.com
www.dewak.com/support => dewak.com



Authorized Partners

Contact Us

info@dewak.com

International

Toll Free: +1 (866)  384-1896
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Miami, FL 33166
USA

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