Organization Tickets Tab

  • 1. Quickly find all tickets and chats for an Organization 1. Quickly find all tickets and chats for an Organization
  • 2. Sort tickets by id, status, Date, etc... 2. Sort tickets by id, status, Date, etc...
  • 3. Sort chats by id, subject, Date, etc... 3. Sort chats by id, subject, Date, etc...

Description

With the Organization Tickets Tab you can quickly find and organize all tickets from multiple customers within one single organization. The tab is located on the User Organization page.

Our license allows you to install this product in 1 domain, if you need more domains please create an additional order for each one.

Find out what people are saying about the Organization Tickets Tab at the Kayako forums: http://forums.kayako.com/threads/organization-tickets-tab-by-dewak.34903/

IMPORTANT NOTES:

  • Requires ionCube Loader version 3.3.18+.
  • Only available for the download/self-hosted version of Kayako Resolve/Fusion.
  • Compatible with Kayako 4.60 and newer.
  • 1. Quickly find all tickets and chats for an Organization 1. Quickly find all tickets and chats for an Organization
  • 2. Sort tickets by id, status, Date, etc... 2. Sort tickets by id, status, Date, etc...
  • 3. Sort chats by id, subject, Date, etc... 3. Sort chats by id, subject, Date, etc...

Support and Renewals

When you purchase any of our products you automatically obtain 1 year of free support and access to the latest versions of our products. After that period you can renew support for another 1 year for USD 99.99.

Support renewals apply to all our products, across multiple domains and if you own more than 1 product you only have to purchase 1 renewal.

  • 1. Quickly find all tickets and chats for an Organization 1. Quickly find all tickets and chats for an Organization
  • 2. Sort tickets by id, status, Date, etc... 2. Sort tickets by id, status, Date, etc...
  • 3. Sort chats by id, subject, Date, etc... 3. Sort chats by id, subject, Date, etc...

Features

Quickly find all tickets for an Organization.

The Organization Tickets tab will save you time and work, no need to run reports or queries to review all tickets within an Organization. The tab is located on the User Organization page.


Sort Organization tickets.

You can sort Organization tickets by Ticket ID, Subject, Date, Department, Type, Status and Priority.


Find all chats for an Organization.

The Organization Chats tab will save you time allowing to review all chats of the users within an Organization. The tab is located on the User Organization page.


Sort Organization chats.

You can sort Organization chats by Chat ID, Subject, Email, Date, Staff and Department.


  • 1. Quickly find all tickets and chats for an Organization 1. Quickly find all tickets and chats for an Organization
  • 2. Sort tickets by id, status, Date, etc... 2. Sort tickets by id, status, Date, etc...
  • 3. Sort chats by id, subject, Date, etc... 3. Sort chats by id, subject, Date, etc...

Demo

You can find a live demo of the Organization Tickets Tab at the following URL:

Staff CP
http://www.dewak.com/apps/products/demo/staff
User: admin
Password: abc123

  • 1. Quickly find all tickets and chats for an Organization 1. Quickly find all tickets and chats for an Organization
  • 2. Sort tickets by id, status, Date, etc... 2. Sort tickets by id, status, Date, etc...
  • 3. Sort chats by id, subject, Date, etc... 3. Sort chats by id, subject, Date, etc...

Get your trial

Please fill this form to download your trial and generate your license key.

Enter the domain where the app will be installed, the www prefix and folders are not necessary.
Sample domains:
www.dewak.com => dewak.com
support.dewak.com => support.dewak.com
www.dewak.com/support => dewak.com



Authorized Partners

Contact Us

info@dewak.com

International

Toll Free: +1 (866)  384-1896
6910 NW 50 Street, Suite 12429
Miami, FL 33166
USA

Latin America

Phone: +57 (4)  3334327 (Direct)
Cra 48 No. 25AA Sur 70, Oficina 401
Envigado, Antioquia 055422
Colombia