Create JIRA® issues directly from Kayako and automatically sync comments and replies.
  • Create JIRA® issues straight from Kayako
  • Sync JIRA® issues and Kayako tickets

This plugin allows you to integrate and sync JIRA® issues with Kayako tickets. You can create a JIRA® issue directly from Kayako and sync comments and replies automatically. On the ticket view page you will find a new tab called “Kayako-JIRA-Plugin” that allows you to convert the Kayako ticket into a JIRA issue.

Our license allows you to install this product in 1 domain, if you need more domains please create an additional order for each one.

Find out what people are saying about the JIRA® plugin at the Kayako forums:



  • Requires ionCube Loaderversion 3.3.18+ and PHP SOAP extension enabled.
  • Only available for the download/self-hosted version of Kayako Resolve/Fusion.
  • JIRA® is a registered trademark of Atlassian.
  • Compatible with Kayako 4.50 or newer, and JIRA® 4, 5 and 6.

Please contact our support for renewal options.

Create JIRA® issues straight from Kayako

With this plugin you can push a Kayako ticket into JIRA® with one click, you can even select the project and priority for the newly created JIRA® issue.


Sync JIRA® issues and Kayako tickets

Comments on JIRA® issues are replicated as Kayako private posts and Kayako replies are replicated as JIRA® comments. Syncing automatically stops when the JIRA® issue is closed.

You can find a live demo of the Kayako plugin for JIRA® at the following URL:


User: kayako

Password: kayako

Kayako URL

User: admin
Password: abc123